How to Deal with Mistakes

Let’s face it. Mistakes occur. And when they do, there are five basic response options, five different approaches you and your team members can take:

1. You can ignore it. (The I-Couldn’t-Care-Less Approach)
   
2. You can hide it. (The Cover-Up Approach)
   
3. You can blame others. (The Deflection Approach)
   
4. You can blame circumstances. (The Excuses Approach)
   
5. You can admit to it, fix it, and learn from it – accepting any appropriate consequences like an adult. ( The RESPONSIBLE Approach)